Returns Made Easy

Making a Return? No Worries

We're sorry your order didn't work out, and we're happy to make things right.

Eligibility Window

Your satisfaction is important to us. We offer a 365 Day Guarantee Return Policy. If you are not happy with your purchase, just return it in new condition for a refund/replacement

Items Not Eligible for Refund or Store Credit

• Returns received in damaged/worn/used/not new/not in original packaging condition.
• Items marked as final sale - .
• Consumables (food, beverages, items with an expiration date).
• Jewelry.
• Handmade items.
• Free gifts.
• Gift cards.
• Returns received after 14 days of the return request approval.
• Shipping charges, except in cases where we have made a shipping error or shipped a defective item.

Sales or Discount Codes

If you applied a coupon code on the order you're returning, OR if you are returning an item purchased on sale, you'll be refunded the amount that you paid after the applied discount.

What if there was something wrong with my order?

If you receive an order with defective or wrong items, email us right away (at hello@karmakiss.net) so we can make things right.